At the end of the competency assessment you will receive feedback. How you receive and react to the feedback is important. Although you would expect most feedback to be motivational typically leaving a team member with a positive experience there are sometimes occasions when a team member will receive feedback that they disagree with and sometimes this may turn into a debate especially if it is related to non performance.
It is important to benefit from managers feedback, below are some tips when receiving feedback.
When receiving feedback, try to:
Actively look and listen for useful information which may help you improve your performance.
Remain objective and calm.
Accept the fact that some feedback can be uncomfortable. Be willing to admit that you made a mistake.
Accept the givers point of view (whether or not you agree with it).
Pause and reflect before responding. Make sure you hear the entire message before reacting
Dont seek to justify or become defensive. - maintain an open mind and be willing to consider change.
Summarise to test your understanding and look for ways to make improvements with your manager
Remain open to suggestions.
Thank your manager for giving you their feedback to you
Related Topics
Competency Assessment and 360 Feedback