Description

Measure

Find European partners for our new product range

Identify at least two partners who will sell £1M of our product by fiscal year end

Ensure all team members have had training needs identified in line with their performance objectives

Completion of development plans for all team members by 31^st December each year

Develop and deliver a complete product plan for x that defines departmental strategy, implementation steps and timescales.

By end of 2^nd financial quarter all product managers will have been communicated the plan

Close an average of 14 customer support calls per week

Customer satisfaction will increase in the survey produced yearly and the backlog of customer calls will decrease by <4 per week average